by Andrew Shone | Jun 11, 2025 | Cybersecurity, Newsfeed
Artificial intelligence (AI) is rapidly transforming industries. It offers businesses innovative solutions and automation capabilities. But with this progress comes a growing concern: AI data breaches. As AI becomes more integrated into our systems, the risks increase. The data it collects, analyzes, and utilizes becomes a target.
A recent study on AI security breaches revealed a sobering truth. In the last year, 77% of businesses have experienced a breach of their AI. This poses a significant threat to organizations. A breach can potentially expose sensitive data as well as compromise intellectual property and disrupt critical operations.
But wait before you hit the panic button. Let’s explore why AI data breaches are on the rise and what steps you can take to safeguard your company’s valuable information.
Why AI Data Breaches are Growing in Frequency
Several factors contribute to the increasing risk of AI data breaches:
- The Expanding Attack Surface: AI adoption is increasing fast. As it increases, so does the number of potential entry points for attackers. Hackers can target vulnerabilities in AI models and data pipelines. As well as the underlying infrastructure supporting them.
- Data, the Fuel of AI: AI thrives on data. The vast amount of data collected for training and operation makes a tempting target. This data could include customer information, business secrets, and financial records. And even personal details of employees.
- The “Black Box” Problem: Many AI models are complex and opaque. This makes it difficult to identify vulnerabilities and track data flow. This lack of transparency makes it challenging to detect and prevent security breaches.
- Evolving Attack Techniques: Cybercriminals are constantly developing new methods to exploit security gaps. Techniques like adversarial attacks can manipulate AI models. This can produce incorrect outputs or leak sensitive data.
The Potential Impact of AI Data Breaches
The consequences of an AI data breach can be far-reaching:
- Financial Losses: Data breaches can lead to hefty fines, lawsuits, and reputational damage. This can impact your bottom line significantly.
- Disrupted Operations: AI-powered systems are often critical to business functions. A breach can disrupt these functionalities, hindering productivity and customer service.
- Intellectual Property Theft: AI models themselves can be considered intellectual property. A breach could expose your proprietary AI models, giving competitors a significant advantage.
- Privacy Concerns: AI data breaches can compromise sensitive customer and employee information. This can raise privacy concerns and potentially lead to regulatory action.
Protecting Your Company from AI Data Breaches: A Proactive Approach
The good news is that you can take steps to mitigate the risk of AI data breaches. Here are some proactive measures to consider.
Data Governance
Put in place robust data governance practices. This includes:
- Classifying and labeling data based on sensitivity
- Establishing clear access controls
- Regularly monitoring data usage
Security by Design
Integrate security considerations into AI development or adoption. Standard procedures for AI projects should be:
- Secure coding practices
- Vulnerability assessments
- Penetration testing
Model Explainability
Invest in techniques like explainable AI (XAI) that increase transparency in AI models. This allows you to understand how the model arrives at its results and identify potential vulnerabilities or biases.
Threat Modeling
Conduct regular threat modeling exercises. This identifies potential weaknesses in your AI systems and data pipelines. This helps you rank vulnerabilities and allocate resources for remediation.
Employee Training
Educate your employees about AI security threats and best practices for data handling. Empower them to identify and report suspicious activity.
Security Patch Management
Keep all AI software and hardware components updated with the latest security patches. Outdated systems are vulnerable to known exploits, leaving your data at risk.
Security Testing
Regularly conduct security testing of your AI models and data pipelines. This helps identify vulnerabilities before attackers exploit them.
Stay Informed
Keep yourself updated on the latest AI security threats and best practices. You can do this by:
- Subscribing to reliable cybersecurity publications
- Attending industry conferences
- Seeking out online workshops on AI and security
Partnerships for Enhanced Protection
Consider working with a reputable IT provider that understands AI security. We can offer expertise in threat detection as well as a vulnerability assessment and penetration testing tailored to AI systems.
Additionally, explore solutions from software vendors who offer AI-powered anomaly detection tools. These tools can analyze data patterns. They identify unusual activity that might suggest a potential breach.
Get Help Building a Fortress Against AI Data Breaches
AI offers immense benefits. But neglecting its security risks can leave your company exposed. Do you need a trusted partner to help address AI cybersecurity?
Our team of experts will look at your entire IT infrastructure. Both AI and non-AI components. We’ll help you put proactive measures in place for monitoring and protection. Our team can help you sleep soundly at night in an increasingly dangerous digital space.
Contact us today to schedule a chat about your cybersecurity.
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by Andrew Shone | Jun 4, 2025 | Cybersecurity, Newsfeed
Phishing has always been a threat. Now, with AI, it’s more dangerous than ever. Phishing 2.0 is here. It’s smarter, more convincing, and harder to detect. Understanding this new threat is crucial.
A recent study found a 60% increase in AI-driven phishing attacks. This is a wake-up call that phishing is only getting worse. Here’s how AI is amplifying phishing and what you can do to protect yourself.
The Evolution of Phishing
Phishing began simply. Attackers sent out mass emails. They hoped someone would take the bait. The emails were often crude, using poor grammar and obvious lies were common. Many people could spot them easily.
But things have changed. Attackers now use AI to improve their tactics. AI helps them craft convincing messages. It also helps them target specific individuals. This makes phishing more effective.
How AI Enhances Phishing
Creating Realistic Messages
AI can analyze huge amounts of data. It studies how people write and speak. This helps it create realistic phishing messages. These messages sound like they come from a real person. They mimic the tone and style of legitimate communications. This makes them harder to spot.
Personalized Attacks
AI can gather information from social media and other sources. It uses this information to create personalized messages. These messages mention details about your life. They might reference your job, hobbies, or recent activities. This personalization increases the chances that you’ll believe the message is real.
Spear Phishing
Spear phishing targets specific individuals or organizations. It’s more sophisticated than regular phishing. AI makes spear phishing even more dangerous. It helps attackers research their targets in depth. They can craft highly tailored messages. These messages are hard to distinguish from legitimate ones.
Automated Phishing
AI automates many aspects of phishing. It can send out thousands of phishing messages quickly. It can also adapt messages based on responses. If someone clicks a link but doesn’t enter information, AI can send a follow-up email. This persistence increases the likelihood of success.
Deepfake Technology
Deepfakes use AI to create realistic fake videos and audio. Attackers can use deepfakes in phishing attacks. For example, they might create a video of a CEO asking for sensitive information. This adds a new layer of deception. It makes phishing even more convincing.
The Impact of AI-Enhanced Phishing
Increased Success Rates
AI makes phishing more effective. More people fall for these sophisticated attacks. This leads to more data breaches. Companies lose money. Individuals face identity theft and other issues.
Harder to Detect
Traditional phishing detection methods struggle against AI-enhanced attacks. Spam filters may not catch them. Employees may not recognize them as threats. This makes it easier for attackers to succeed.
Greater Damage
AI-enhanced phishing can cause more damage. Personalized attacks can lead to significant data breaches. Attackers can gain access to sensitive information. They can also disrupt operations. The consequences can be severe.
How to Protect Yourself
Be Skeptical
Always be skeptical of unsolicited messages. Even if they appear to come from a trusted source. Verify the sender’s identity. Don’t click on links or download attachments from unknown sources.
Check for Red Flags
Look for red flags in emails. These might include generic greetings, urgent language, or requests for sensitive information. Be cautious if the email seems too good to be true.
Use Multi-Factor Authentication (MFA)
MFA adds an extra layer of security. Even if an attacker gets your password, they’ll need another form of verification. This makes it harder for them to access your accounts.
Educate Yourself and Others
Education is key. Learn about phishing tactics. Stay informed about the latest threats. Share this knowledge with others. Training can help people recognize and avoid phishing attacks.
Verify Requests for Sensitive Information
Never provide sensitive information via email. If you receive a request, verify it through a separate communication channel. Contact the person directly using a known phone number or email address.
Use Advanced Security Tools
Invest in advanced security tools. Anti-phishing software can help detect and block phishing attempts. Email filters can screen out suspicious messages. Keep your security software up to date.
Report Phishing Attempts
Report phishing attempts to your IT team or email provider. This helps them improve their security measures. It also helps protect others from similar attacks.
Enable Email Authentication Protocols
Email authentication protocols like SPF, DKIM, and DMARC help protect against email spoofing. Ensure these protocols are enabled for your domain. This adds an extra layer of security to your emails.
Regular Security Audits
Conduct regular security audits. This helps identify vulnerabilities in your systems. Addressing these vulnerabilities can prevent phishing attacks.
Need Help with Safeguards Against Phishing 2.0?
Phishing 2.0 is a serious threat. AI amplifies the danger, making attacks more convincing and harder to detect. Have you had an email security review lately? Maybe it’s time.
Contact us today to schedule a chat about phishing safety.
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This Article has been Republished with Permission from The Technology Press.
by Andrew Shone | Jun 4, 2025 | Business, Newsfeed
Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world.
But that promise can turn into a financial nightmare if you neglect two important things. These are employee training and change management. You can end up losing money simply because employees can’t use their technology.
When employees have trouble using their business tools, productivity drops. Mistakes can be made, and customer service can fall. Read on for common staff technology issues as well as the solutions.
Lack of Technology Training
Imagine investing in a top-of-the-line CRM system, then you see your sales team floundering instead of excelling. You were expecting the CRM to make their jobs easier, but they can’t find key features, struggle with data entry, and miss deadlines.
Why? Because they haven’t been properly trained on the new software. This scenario plays out in countless businesses. It leads to the following costs:
Lost Productivity
Employees fumbling with unfamiliar tech lose valuable work time. Imagine the lost sales opportunities if your team can’t process orders or can’t generate reports due to inadequate training on the new CRM.
Costly Errors
Confusion and frustration lead to mistakes. Inaccurate data entered into the new system requires time and money to fix. This impacts budgets and potentially damages client relationships.
Demotivation and Resistance
Struggling with a new system is demoralizing. Untrained employees might resist using it altogether. They can cling to outdated (but familiar) methods. This hinders adoption and negates the benefits of the new tech.
Failing to Manage the Change
New technology disrupts workflows. Without proper change management, employees feel overwhelmed and insecure. Change management is looking at the “human” side of change. It’s about helping employees understand why things are changing as well as providing training, support, and other engagement. The goal is to help them transition successfully.
Organizations using change management are 67% more likely to achieve desired project outcomes.
When companies neglect change management, the following can happen.
Low Morale
Change can be stressful. Employees can feel lost and undervalued, especially due to a lack of clear communication and support during the transition. This can lead to low morale and a negative work environment.
Shadow IT
Employees may feel the new system isn’t meeting their needs. This can cause them to resort to using unauthorized tools (shadow IT). This creates security risks and undermines the investment in the new technology.
Resistance to Future Improvements
A negative experience with a tech rollout can make employees wary of future changes. This can hinder innovation as well as make it difficult for the company to adapt to evolving market trends. Without change management, employees tend to get “change fatigue.” This can make them less productive.
Building a Bridge to Success
The key to unlocking the true value of new technology? It lies in effective training and change management. Here’s how to avoid the negative costs and get the full benefits from your tech.
Invest in Comprehensive Training
Don’t treat training as an afterthought. Yes, some tools say they’re easy to use, but people have different tech literacy levels. Some may pick up things quickly, but many don’t. There’s no replacement for targeted training on a business application.
Develop a tailored training program that goes beyond basic features. Include video tutorials, hands-on workshops, and ongoing support resources. This helps everyone feel comfortable using the new tools.
Focus on User Adoption, Not Just Features
Training shouldn’t just explain how the software works. It should focus on how the new system will benefit employees in their daily tasks as well as improve
workflow efficiency. If employees don’t adopt the tech well, you don’t see its full benefits.
Embrace Change Management
Communicate the “why” behind the change. Explain how the new technology will make everyone’s jobs easier as well as ultimately benefit the company as a whole. Encourage open communication and address concerns throughout the transition.
The Takeaway
New technology is a powerful tool, but it’s only as valuable as its users. Prioritize employee training and change management. This will help you bridge the gap between a shiny new system and a real return on investment.
Happy, well-trained employees using the right tools are your secret weapon. They can help you maximize efficiency, boost morale, and stay ahead of the curve. Don’t let a lack of training turn your tech upgrade into a financial drain.
Need Help With Technology Training?
Efficiency and productivity improvements are the goals of most technology transformations. We can help you meet your tech goals with staff training. We can tailor training and support to your needs, as well as helping your team excel with new tech and existing tools.
Are you ready to discuss a tailored tech training plan for your staff?
Contact us today to learn more.
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by Andrew Shone | May 28, 2025 | Cybersecurity, Newsfeed
Cyberattacks are a constant threat in today’s digital world. Phishing emails, malware downloads, and data breaches. They can cripple businesses and devastate personal lives.
Employee error is the reason many threats get introduced to a business network. A lack of cybersecurity awareness is generally the culprit. People don’t know any better, so they accidentally click a phishing link. They also create weak passwords, easy for hackers to breach.
It’s estimated that 95% of data breaches are due to human error.
But here’s the good news, these mistakes are preventable. Building a strong culture of cyber awareness can significantly reduce your risks.
Why Culture Matters
Think of your organization’s cybersecurity as a chain. Strong links make it unbreakable, while weak links make it vulnerable. Employees are the links in this chain. By fostering a culture of cyber awareness, you turn each employee into a strong link. This makes your entire organization more secure.
Easy Steps, Big Impact
Building a cyber awareness culture doesn’t require complex strategies or expensive training programs. Here are some simple steps you can take to make a big difference.
1. Start with Leadership Buy-in
Security shouldn’t be an IT department issue alone. Get leadership involved! When executives champion cyber awareness, it sends a powerful message to the organization. Leadership can show their commitment by:
- Participating in training sessions
- Speaking at security awareness events
- Allocating resources for ongoing initiatives
2. Make Security Awareness Fun, Not Fearful
Cybersecurity training doesn’t have to be dry and boring. Use engaging videos, gamified quizzes, and real-life scenarios. These keep employees interested and learning.
Think of interactive modules. Ones where employees choose their path through a simulated phishing attack. Or short, animated videos. Videos that explain complex security concepts in a clear and relatable way.
3. Speak Their Language
Cybersecurity terms can be confusing. Communicate in plain language, avoiding technical jargon. Focus on practical advice employees can use in their everyday work.
Don’t say, “implement multi-factor authentication.” Instead, explain that it adds an extra layer of security when logging in. Like needing a code from your phone on top of your password.
4. Keep it Short and Sweet
Don’t overwhelm people with lengthy training sessions. Opt for bite-sized training modules that are easy to digest and remember. Use microlearning approaches delivered in short bursts throughout the workday. These are a great way to keep employees engaged and reinforce key security concepts.
5. Conduct Phishing Drills
Regular phishing drills test employee awareness and preparedness. Send simulated phishing emails and track who clicks. Use the results to educate employees on red flags and reporting suspicious messages.
But don’t stop there! After a phishing drill, take the opportunity to dissect the email with employees. Highlight the telltale signs that helped identify it as a fake.
6. Make Reporting Easy and Encouraged
Employees need to feel comfortable reporting suspicious activity without fear of blame. Create a safe reporting system and acknowledge reports promptly. You can do this through:
- A dedicated email address
- An anonymous reporting hotline
- A designated security champion employees can approach directly
7. Security Champions: Empower Your Employees
Identify enthusiastic employees who can become “security champions.” These champions can answer questions from peers. As well as promote best practices through internal communication channels. This keeps security awareness top of mind.
Security champions can be a valuable resource for their colleagues. They foster a sense of shared responsibility for cybersecurity within the organization.
8. Beyond Work: Security Spills Over
Cybersecurity isn’t just a work thing. Educate employees on how to protect themselves at home too. Share tips on strong passwords, secure Wi-Fi connections, and avoiding public hotspots. Employees who practice good security habits at home are more likely to do so in the workplace.
9. Celebrate Successes
Recognize and celebrate employee achievements in cyber awareness. Did someone report a suspicious email? Did a team achieve a low click-through rate on a phishing drill? Publicly acknowledge their contributions to keep motivation high. Recognition can be a powerful tool. It’s helps reinforce positive behavior and encourages continued vigilance.
10. Bonus Tip: Leverage Technology
Technology can be a powerful tool for building a cyber-aware culture. Use online training platforms that deliver microlearning modules and track employee progress. You can schedule automated phishing simulations regularly to keep employees on their toes.
Tools that bolster employee security include:
The Bottom Line: Everyone Plays a Role
Building a culture of cyber awareness is an ongoing process. Repetition is key! Regularly revisit these steps. Keep the conversation going. Make security awareness a natural part of your organization’s DNA.
Cybersecurity is a shared responsibility. By fostering a culture of cyber awareness your business benefits. You equip everyone in your organization with the knowledge and tools to stay safe online. Empowered employees become your strongest defense against cyber threats.
Contact Us to Discuss Security Training & Technology
Need help with email filtering or security rules setup? Would you like someone to handle your ongoing employee security training? We can help you reduce your cybersecurity risk in many ways.
Contact us today to learn more.
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by Andrew Shone | May 21, 2025 | Newsfeed, Productivity
Let’s face it, iPhones are amazing devices. But even the sleekest, most powerful iPhone can succumb to the dreaded slowdown. Apps take forever to load and scrolling feels sluggish. Pretty soon, simple tasks become frustrating ordeals.
If your iPhone has gone from speedy sidekick to sluggish snail, don’t despair! We are sharing some easy tips to get your iPhone back in tip-top shape.
Give it a Restart: The Digital Power Nap
This might seem like a no-brainer, but you’d be surprised! How long has it been since you’ve turned off your device? Just like us, iPhones need an occasional reboot. Restart your phone. This clears temporary files, closes lingering apps, and frees up memory. It’s a quick and easy way to give your iPhone a much-needed refresh.
Clean Out the Digital Clutter
Our iPhones can become digital packrats, hoarding photos, videos, and apps we no longer use. Do you really need all those selfies? This clutter can slow things
down. Take some time to declutter your digital life.
Photos and Videos
Review your photo and video library. Delete blurry pics, duplicates, and anything you don’t need anymore. Consider using cloud storage services like iCloud Photos or OneDrive. These store precious memories without clogging up your device’s storage space. Many also have an automated upload feature when you snap a new pic.
Unused Apps
Be honest, how many apps do you use daily? Identify apps you haven’t touched in months and delete them. This frees up phone storage space. It can also reduce background activity and improve battery life.
Offload Unused Apps & Keep Data (iOS 11 and later)
This nifty feature lets you free up storage space by keeping an app’s data while deleting the app itself. When you need the app again, you can simply download it without losing any saved data.
Remove Unneeded Podcasts
Many podcasts download to your device without you realizing it. This allows you to listen without a direct connection but can fill up your device fast! If you listen to several podcasts, they all can be taking up valuable space. Review your iPhone’s storage and remove unnecessary podcast downloads.
Tame Background App Refresh
Background App Refresh allows apps to fetch new content. This happens even when you’re not actively using them. It can be helpful for staying up-to-date but it can also drain your battery and slow down your phone.
Review your Background App Refresh settings. Turn it off for apps you don’t need constantly refreshing in the background.
Not Every App Needs to Know Where You Are
Many apps constantly track your location. They do it even when you’re not using them. This location tracking can drain your battery and impact performance. Review your Location Services settings. Restrict access for apps that don’t need constant location awareness.
Reduce Motion Effects
Apple’s fancy motion effects include things like app parallax and zoom animations. They can be beautiful, but they can also be resource-intensive. Turn off iPhone motion effects. This can free up processing power and make your iPhone feel snappier.
Update Your Apps and iOS
App and iOS updates often include performance improvements and bug fixes. Make sure you’re running the latest versions of your apps and iOS. This ensures
optimal performance and security.
Disable Automatic Downloads
Automatic app and iOS updates are convenient, but they can sometimes happen at inconvenient times, slowing down your phone. Consider disabling automatic downloads. Update apps and iOS manually when you have time and a good Wi-Fi connection. Make this a recurring task on your calendar. These updates are important for security, so you don’t want to forget them.
Nuclear Option: Reset Your iPhone
If all else fails, a factory reset might be necessary. This wipes your iPhone clean and restores it to its original settings. It can be the most effective way to clear out bugs that might be causing slowdowns.
But be careful with this nuclear option. Before doing a factory reset, be sure to back up your iPhone. Also, sign out of iCloud. This ensures you avoid losing important data.
Check Your Battery Health
A degraded battery can also contribute to slowdowns. Head to Settings > Battery > Battery Health. Here you can see your iPhone’s maximum battery capacity. If
it’s below 80%, your phone might be throttling performance to conserve battery life. In this case, consider replacing your battery for optimal performance.
Follow these simple tips. They’ll help you diagnose the cause of your iPhone’s sluggishness as well as get it running smoothly again. A little maintenance goes
a long way in keeping your iPhone happy and fast!
Need Help with a Smartphone or Tablet?
When your smartphone isn’t working right, it can be a real pain. Don’t struggle. Get help from the pros. Our team can diagnose internal and external smartphone issues as well as help with tablets, laptops, and other devices.
Contact us today to see how we can help.
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