About Us
An international tech boutique with full-service solutions.
Shone Services provides Managed IT Services to businesses that are looking for premium service and support. We provide exceptional quality to our clients, giving them access to IT services that meet their highest standards.
Immersive
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Attentive
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Professional
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Knowledgeable
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Our mission
To provide businesses with unparalleled and affordable IT services with customer service levels that feels like we are a part of the team
Shone Services was founded in 2011 by Andrew Shone in London, England. The company moved in 2012 to Louisville, Kentucky USA and is proud to call it home ever since.
The way Shone Services integrates with its clients is a core principle that owner Andrew Shone strives to build for each client. He believes that every client, no matter what their size, should feel that Shone Services is working alongside them to achieve the same goals.
We pride ourselves on being a company that works hard on helping our clients get the most out of our services and integrating with your business to let it feel like we are part of your own team.
Shone Services is a boutique service provider; we give our clients more attention than the bigger companies, offering a service that always goes the extra mile for you.
Shone Services provides Managed IT Services to businesses that are looking for premium IT services and support that gives value for money without compromising on service delivery. We provide exceptional quality to our clients, giving them access to IT services that meet your highest standards and give value for money.
We are a reseller of various IT products and services and maintain partnerships with top providers such as Microsoft, Cisco, Sangoma, VMWare and Trend Micro in order to bring our client the best offerings available. We know that no two products are the same, which is why we don’t sell one type of any product. This is so we can ensure we provide our clients with the best suited solution for their needs. ‘One size fits all’ is not a phrase you will hear from us.
Key Staff
Meet the executive team
Andrew Shone
Founder & CTO
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Laura EVE
CEO
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RUSSELL HAYES
Director of Managed Services
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Benefits
How managed services benefit your business
If you are looking at Managed Services for your IT needs, you will find a lot of advantages. By using Managed Services you will better control costs, have a more comprehensive and up-to-date IT system that is dependable, stable and compliant.
Sometimes the best move a business can make is to delegate the tasks that are getting in the way of what they specialize in, to ensure that your own staff are dedicated to developing and growing your own area of speciality.
Many executives are aware of the benefits an MSP makes possible. This is why large organizations utilize the benefits of MSP’s to meet their IT needs. Why shouldn’t everyone have the same opportunity?
Reasons to partner with Shone Services
Controlled costs
You want to be cost-effective in every aspect of your business. Mismanaged IT systems can end up costing far more than they are worth so it is essential that you have a system that is efficient, well maintained and works to your specification. Not to mention your no-compromise stance on quality. With an MSP, you can achieve a feasible and cost efficient way to a high-quality IT service that works for you well in to the future.
Comprehensive Range of Solutions
It is often the case that small and overwhelmed IT departments can be an encumbrance on the business they belong to. Errors become more likely, response times and problem solving become ever slower and the expensive staff members start becoming unhappy and less productive. An MSP resolves all these issues by allowing you to utilize a range of efficient and comprehensive solutions that fit your requirements at any time. An MSP will always be capable of scaling up as your own business does.
Availability
Shone Services understands that as much as businesses want their IT infrastructure running seamlessly in the background and out of sight, they don’t want the same from the staff that provide it. We feel exactly the same. It is becoming rarer and therefore more important to have face-to-face time in this ever more dispersed and technological world, which is why all Shone Services subscriptions have built in on-site support time for each client. This ensures that all of your staff have an opportunity to ask any questions they have from the comfort of their own desk and get tips and tricks from an IT professional.
Compliance
Ensuring regulatory compliance can be very stressful for SMB’s. With the way businesses store and transfer more and more data between in-house and cloud systems it has become ever more necessary that your business is compliant with your industry’s regulations. From Sarbanes-Oxley to HIPAA, an MSP can get your business complaint in no time.
Complex Solutions Made Simple
All aspects of technology is constantly evolving and SMB’s with limited resources can quickly be left struggling to figure out what is best for their needs and find that they are left behind their competitors. Partnering with an MSP ensures that you have a specialist team of stable and dependable IT professionals providing your business with the most suitable and up to date systems for a fraction of the cost. They turn potentially expensive IT headaches into a well-executed and painless activity.
Free Consultation
Find out how Shone Services can ease your pain points, improve your business and help you achieve company goals by providing some Techno-TLC.
With a free, no obligation consultation you will find out how much your business can benefit from partnering with Shone Services.
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